Jessica Forster has fourteen years’ experience of monitoring and evaluating programmes at Energy Saving Trust working on the evaluation of energy efficiency and microgeneration policies and programmes. Jessica is responsible helping the Evaluation Manager design, manage and conduct evaluations. Her skills include methodology and questionnaire design, analysis and reporting of data (including thematic analysis) as well as liaising with both clients and contractors. She has conducted qualitative research interviews and held focus groups both in person and via Teams/ Zoom. She has also held live energy efficiency advice events.