What are the opening times to the show?
10am - 6pm: 22-23 and 28-30 August
10am - 5pm: 24-27 and 31 August
10am - 5pm 7, 8 & 11 October
10am - 6pm 9 & 10 October
What is the address?
Royal Victoria Dock
1 Western Gateway
National Exhibition Centre
How do I buy tickets?
How much are tickets?
Standard (Weekday) £12
Standard (Weekend & Bank Holidays) £15
On the door:
Standard (Weekday) £17
Standard (Weekend & Bank Holidays) £20
Please note, your ticket is valid for one day only. Attendance on multiple days requires separate tickets.
Can I buy tickets on the door?
Yes, tickets are available at the box office which is located next to the entrance of the show.
Do I need to print my E Ticket?
Your tickets will be attached to your See tickets confirmation email. You can show your ticket on your phone, but you must show the actual ticket with barcode, not just an email showing the order.
Can I speak with an expert on a one to one basis?
Yes, you can book a 30 minute consultation with one of your experts. You can reserve your spot in advance here, or by a first-come-first-serve on the day (we recommend you arrive early to book at the show as consultations are extremely popular).
Specialists including RIBA architects, interior designers, landscape gardeners, financial, planning and eco experts will be available to discuss your own grand design.
Bring your plans, drawings and budgets to get the most out of your session.
Do you have to book for the live talks beforehand?
Is there food and drink in the event?
Yes, take a break at one of the many cafés and bars at Grand Designs Live, as well as sample and purchase food and drink from our top exhibitors.
Is there parking at the venue and home much does it cost?
Is there disabled access?
Yes, found out more here
Do carers require tickets?
Visitors who are registered as disabled and who purchase a ticket to the show, can bring along a carer free of charge. You collect carer's tickets on the day at the box office.
Can I bring my dog?
Only assistance animals are allowed at the show.
I have lost my ticket what can I do?
If you have your reference number to hand, you can check the status of your order, make changes to your delivery address and get in touch with the customer service team. Alternatively, please call the customer service team on 0844 854 1348. Calls cost 7p per minute plus your phone company's access charge.
Can I bring a school group to the show?
Yes, please email firstname.lastname@example.org for more information.
Are children allowed to the event?
Yes of course, children 15 and under can attend for free when accompanied by an adult. A child ticket is required to enter the show. This can be booked online with your order or you can collect these from the box office on the day of your visit. A maximum of two children can attend the event per adult.
Is there a lost property?
There is a lost property area in the ExCeL located by the west entrance down the stairs just after Costa. If you are no longer at the venue, please give our help desk a call on: +44(0) 207 069 4500 or email email@example.com
Will show photography and videography be taken during the show?
The purchase of a ticket signifies acceptance that as members of the audience, ticket holders may be filmed, sound recorded and/or photographed for broadcast and/or future publicity.