NEW LONDON & BIRMINGHAM SHOW DATES ANNOUNCED

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VISITOR FAQs

  • What are the opening times to the show?

    London:

    10am - 6pm: 22-23 and 28-30 August
    10am - 5pm: 24-27 and 31 August

    Birmingham:
    10am - 5pm 7, 8 & 11 October
    10am - 6pm 9 & 10 October

  • What is the address?

    London:
    ExCeL Centre
    Royal Victoria Dock
    1 Western Gateway
    London
    E16 1XL

    Birmingham:
    National Exhibition Centre
    North Avenue
    Marston Green
    Birmingham
    B40 1NT

  • How do I buy tickets?
  • How much are tickets?

    Advance:

    Standard (Weekday) £12
    Standard (Weekend & Bank Holidays) £15

    On the door:

    Standard (Weekday) £17
    Standard (Weekend & Bank Holidays) £20

    Please note, your ticket is valid for one day only. Attendance on multiple days requires separate tickets.

    Book here

  • Can I buy tickets on the door?

    Yes, tickets are available at the box office which is located next to the entrance of the show.

  • Do I need to print my E Ticket?

    Your tickets will be attached to your See tickets confirmation email. You can show your ticket on your phone, but you must show the actual ticket with barcode, not just an email showing the order.

  • Can I speak with an expert on a one to one basis?

    Yes, you can book a 30 minute consultation with one of your experts. You can reserve your spot in advance here, or by a first-come-first-serve on the day (we recommend you arrive early to book at the show as consultations are extremely popular).

    Ask an expert

    Specialists including RIBA architects, interior designers, landscape gardeners, financial, planning and eco experts will be available to discuss your own grand design.


    Bring your plans, drawings and budgets to get the most out of your session.

  • Do you have to book for the live talks beforehand?

    No, you can turn up to the live talk without booking, but we recommend turning up 15 minutes before the talks so that you can get a seat and see the talk. You can plan which talks you would like to attend on the Grand Theatre here

    Live talks

  • Is there food and drink in the event?

    Yes, take a break at one of the many cafés and bars at Grand Designs Live, as well as sample and purchase food and drink from our top exhibitors.

  • Is there parking at the venue and home much does it cost?

    London:
    Yes, parking at any event at ExCeL is charged by the venue at a flat rate of £20 for up to 24 hours.
    We recommend you Pre-book your parking space 


    NEC:
    Yes, parking is charged by the venue at £12 if you pre book or £16 on the day.
    We recommend you pre-book your parking space

    Pre parking

  • Is there disabled access?

    Yes, found out more here

  • Do carers require tickets?

    Visitors who are registered as disabled and who purchase a ticket to the show, can bring along a carer free of charge. You collect carer's tickets on the day at the box office.

  • Can I bring my dog?

    Only assistance animals are allowed at the show.

  • I have lost my ticket what can I do?

    If you have your reference number to hand, you can check the status of your order, make changes to your delivery address and get in touch with the customer service team. Alternatively, please call the customer service team on 0844 854 1348. Calls cost 7p per minute plus your phone company's access charge.

  • Can I bring a school group to the show?

    Yes, please email info@granddesignslive.com for more information.

  • Are children allowed to the event?

    Yes of course, children 15 and under can attend for free when accompanied by an adult. A child ticket is required to enter the show. This can be booked online with your order or you can collect these from the box office on the day of your visit. A maximum of two children can attend the event per adult.

  • Is there a lost property?

    There is a lost property area in the ExCeL located by the west entrance down the stairs just after Costa. If you are no longer at the venue, please give our help desk a call on: +44(0) 207 069 4500 or email info@excel.london

  • Will show photography and videography be taken during the show?

    The purchase of a ticket signifies acceptance that as members of the audience, ticket holders may be filmed, sound recorded and/or photographed for broadcast and/or future publicity.

For any further queries please email This email address is being protected from spambots. You need JavaScript enabled to view it.

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