Retrofit and refurbishment, where do you start?

Many of us would like to refurbish our homes to make them more comfortable and retrofit them to be more sustainable and energy efficient. But it is hard to know where to start, what the most important things to fix are, and who to turn to for information. There are also often barriers such as heritage or planning that can get in the way. This panel discussion has experts in energy efficiency, heritage/planning, and structural alterations. They will look at how to start a retrofit project and what to think about when considering a house refurbishment.